EngageM8 proud to announce strategic partnership with Interworks UK

New partnership brings world-class data visualisation to EngageM8

28 November 2012

We are delighted to announce that EngageM8 have teamed up with Interworks UK to offer an even greater and wider service to call centres.

Interworks UK are part of the global group Interworks, a recognised leader in business intelligence services and consulting. Specialising in BI consulting and Tableau software, Interworks UK provide full service technology consulting to businesses.

Interworks bring to EngageM8 world-class visualisation capability using Tableau software. The results of EngageM8’s call analysis will now be presented using Tableau’s interactive dashboard, giving managers an instant and accurate view of their call centre’s performance in any time frame.

As well as being an award winning visualisation tool, Tableau offers significant data-blending features. This means EngageM8 can now combine the results of the call analysis with a company’s existing business MI, resulting in a platform for holistic call-centre performance management.

Everyone at EngageM8 look forward to all the benefits our partnership with Interworks will bring to our product and to our clients.

For more information on Interworks UK, please visit www.interworks.co.uk